← Back to store

Legal

Terms of Sale & Refund Policy

These Terms of Sale apply to all transactions made on Alleyoop Store. By placing an order, you fully accept the terms below.

1. Seller information

Alleyoop Store

2. Products and services

2.1 Product description

The products offered on our website are digital products, described as accurately as possible. Should an error in description or availability occur, Alleyoop Store cannot be held liable, except in the context of a refund.

2.2 Availability

All of our digital products are available for immediate download after payment, unless stated otherwise on the product page.

3. Pricing

3.1 Currency

Prices are displayed in US dollars ($), taxes included where applicable.

3.2 Changes

Prices may be changed at any time, but products will be billed at the rate in effect at the time of the order.

4. Orders

4.1 Ordering process

  1. Select the product and add it to your cart.
  2. Go to the secure checkout page.
  3. Enter your details and complete payment.
  4. An order confirmation will be sent to you by email.

4.2 Order validity

An order is considered valid once payment is received. Alleyoop Store reserves the right to cancel any order in the event of a technical problem or suspected fraud.

5. Payment

5.1 Payment methods

We accept payments by:

All payments are secured through Stripe.

5.2 Security

Your card details are never stored on our servers. Payment processing is handled entirely by Stripe, a PCI-DSS certified provider.

6. Delivery of digital products

6.1 Timing

Digital products are available immediately after payment is confirmed. You will receive an email containing your download link.

6.2 Download issues

If you have any trouble downloading a product, contact our customer support at contact@alleyoop-store.com.

7. Right of withdrawal

In accordance with applicable law on digital products, the right of withdrawal does not apply once a product has been downloaded. By completing your order, you expressly waive this right.

8. Return and refund policy

8.1 Money-back guarantee

We offer a conditional money-back guarantee within 7 days for our digital products.

Conditions: If, after applying the strategies, the product does not meet your expectations, you may request a refund by contacting our customer support.

Process:

  1. Send a request by email to contact@alleyoop-store.com with your order number.
  2. Our team will review your request and process the refund within 7 business days after approval.

8.2 Exclusions

No refund will be issued for:

9. Liability

Alleyoop Store cannot be held liable for damages resulting from misuse of the products or from a technical problem beyond its control.

10. Personal data

The information collected when you place an order is necessary to process it and is protected in accordance with our Privacy Policy.

11. Dispute resolution

In the event of a dispute, an amicable solution will be sought first. Failing that, the competent courts will be those of the registered office of Alleyoop Store.